Privacy Policy

We respect you and are committed to honoring and protecting your privacy. CRADesigns secures privacy by providing transparency and choice regarding protecting the privacy of our client’s personal information as well as visitors to our website.

As per the EU’s General Data Protection Regulations (GDPR) take effect May 25, 2018, we are in full support of these regulations for a safe and secure internet. We try and aspire to embrace these changes by complying to the new rules as mentioned in this privacy policy.

This privacy policy describes what data CRADesigns (herein referred to as We, Our, or Us) collects, stores, and processes about you. It also explains your rights to your data and the way to contact us in case of any questions. We hold the right to reconstruct this privacy statement at our discretion and encourage you to check this section from time to time to be aware of any changes.

If you do not agree to this Privacy policy, please do not use our website and our services.

Who is collecting and/or processing your data?

CRADesigns, a design and technology company , (referred to as “CRADesigns”, “we”, “us”, “our” in this Privacy Policy) that collects and/or processes your data.

Data Controller: CRADesigns collects some personal data from you, such as when you visit CRADesigns website, provide us reviews or feedback, try a free service, download a free resource and contact us or send an inquiry for any information.

In this case, CRADesigns is the data controller for purposes of European data protection legislation and CRADesigns takes on the obligations and responsibilities of data controllers, particularly described in General Data Protection Regulation. We do not sell, rent or share your personal information with any third parties in any way other than disclosed in this privacy policy.

What data do we collect?

The term “personal data” in this Privacy Policy is the information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold. Your personal data may include for example your name, your contact details (email, telephone number), your payment details or information on how you use our website.

When providing the personal data through CRADesigns website, you consent to the CRADesigns usage of provided data in accordance with this Privacy Policy and/or any additional agreement between you and CRADesigns.

  • Your contact details (name, surname, telephone number, email, company name, company website)

  • Your payment details (credit card number, expiry date, etc.)

  • Your IP, cookies

  • The communications you exchange with CRADesigns (for example, your emails, calls, or your messages on CRADesigns online chat service)

  • Your posts and messages on social media directed to CRADesigns

  • Your feedback

  • Information about how you use our website

Depending on the activity, some of the information that we ask for can be mandatory and some can be optional. Without providing the mandatory data with respect to the particular activity, you will be unable to engage or receive the desired service or information. By buying some our services you may be providing us with access to certain third party solutions, software’s or services to carry on

Automatically collected information

We and third parties may use automated means to collect information about you, your computer or any other device you may use to visit our website. These automated means include technologies such as cookies, web servers logs, web beacons and javascript

Third party links and services

Occasionally and at our discretion we place links to third-party websites, applications or services as well as embedded images or other third party content on our website. Your clicks on these links may result in the collection, processing or sharing of your information with the relevant third parties wherein we are not responsible or hold any control on their data collections and processing practices. The information you share or provide to these third parties is not covered under our privacy policy.

How is your personal information used?

  • To communicate with you regarding services that you enquired or for current projects with us.

  • To notify you (using email) if there will be any changes to this Privacy Policy, Terms of Service, or important notices.

  • To keep you updated with new products and services provided by us, upcoming events, offers, and promotions of your interest.

  • For providing our services asked by you through various means, such as enabling collaboration, requirement gathering, project development, and deployment of a project.

  • To provide good customer support, and analyze our interactions with customers.

  • To update, expand and investigate our records, identify new customers, and provide products and services that may be of interest to you.

  • To manage our websites, and track website visitor navigations to understand their behavior and interest for better support.

  • To observe and enhance our marketing campaigns and make suggestions relevant to the user.

Security of your data

CRADesigns is committed to take appropriate technical and organizational measures to protect your personal data against unauthorized and unlawful processing and against accidental loss, destruction or damage to your personal data As a measure of security to protect your personal data your information is stored behind secured networks which can be assessed only by limited personnel who have special rights to such systems and are bounded to keep the information safe and confidential. Additionally all your information is encrypted using Secure Socket Layer (SSL)

Term for data storage

CRADesigns will delete your personal data within 30 calendar days upon receiving your request for data erasure.

CRADesigns reserves its right to retain a part of personal data, which are required by applicable law and for the term, required by applicable law (e.g. applicable law may require that some personal data shall be retained for tax accounting or for issues of the invoice for unpaid fees).

Cookies or other tracking technologies

This site automatically collects information as you browse such as the internet service provider, browser type and version, Operating system, device type, average time spent, pages viewed, Internet protocol (IP) address used to connect your computer to the internet and any other such relevant statistics. Technologies such as cookies, beacons, tags or scripts are used by CRADesigns, analytics services. It is used to analyze trends, administer site performance, track user movements around the site and other demographic information about our user base. We may receive reports based on the use of these technologies by these companies.

What cookies does CRADesigns use?

  • essential cookies, which are essential for the provision of access to our websites and Services;

  • functionality cookies, which are used to personalize the content in accordance with your actions on our website;

  • performance cookies, which do not identify you individually (until you enter your identification details in any of our forms) but help us to evaluate the website performance and its statistics; and

  • targeting/advertising cookies, which help advertise CRADesigns offers and services on the other sites.

We also use analytics and similar services that collect third-party cookies:

  1. Google Analytics, Google Tag Manager, Google AdWords & Double Click (Google Privacy Policy is available at https://policies.google.com/technologies/ads?hl=en, text and URL may be changed by Google sole discretion),
  2. Facebook & Facebook Pixel (Facebook Privacy Policy is available at https://www.facebook.com/policy.php, text and URL may be changed by Facebook sole discretion),
  3. Tawk.to (Tawk.to privacy policy is available at https://www.tawk.to/privacy-policy/, text and URL may be changed by Tawk.to’s sole discretion
  4.  

How to reject or delete cookies?

Majority of the browsers automatically accept cookies. However you may choose to allow cookies at any time, or even reject, delete all the cookies stored on your device. You can find out how to do this for your particular browser by clicking «help» on your browser’s menu. If you choose to turn off cookies, the functionality of our Services may be limited

Revisions

CRADesigns may make changes and updates to this Privacy Policy from time to time, without an advance notice. Any modifications will be effective from the time they are posted at our website.

How does the trial work?

We offer a maximum of 10 hours for a free trial. You can try us out for 10 hours and evaluate our design capabilities and delivery mechanism. Once completed, you can:

  • Say YES and can keep the designed files. You get billed for the delivered designs and we deliver the source files. Depending on your needs, you can decide on which subscription you want to go ahead with.
  • Say NO if you decide it’s not the right fit for you. You are not billed during the trial period.

Following are basic guidelines for our trial, as well as some useful suggestions to help you decide whether CRADesigns is a good fit for you.

  • The trail includes 1 request = 1 design for a New Logo Design, Brochure, Business Cards, Banner Ads, Social Media Graphics, Email template, Landing page, Product Flyers, Simple Illustration, or Photo Editing.
  • Up to 2 revisions within the 10 Hours trial period.
  • During the trial, you will receive designs with a watermark on them.

Have any questions? Reach out to us on hire@cradesigns.com

24 Hours or lessPromo Art
48 Hours or lessBranding, Marketing, Image Editing
72 Hours or moreMerch Design, Print & Packaging, Presentations, Illustrations